Who we are
Our website address is: https://lentzwhite.com.
Privacy Policy
Lentz & White Insurance Agency Effective Date: July 17, 2026
Lentz & White Insurance Agency (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit lentzwhite.com, contact our office, or do business with us.
Information We Collect
We may collect the following information when you request a quote, submit a form on our website, call or text our office, or become a client:
- Contact information such as your name, mailing address, email address, and phone number
- Insurance-related information necessary to quote and service policies, such as property details, vehicle information, driver information, dates of birth, and prior insurance history
- Payment information when needed to process premiums (handled through our insurance carriers or their payment processors)
- Website usage information such as pages visited, collected through cookies and standard analytics tools
How We Use Your Information
We use your information to:
- Provide insurance quotes and place coverage with insurance carriers on your behalf
- Service your policies, including changes, renewals, certificates, and claims assistance
- Respond to your questions and requests
- Communicate with you about your policies, quotes, and our services
- Meet legal, regulatory, and carrier requirements
How We Share Your Information
As an independent insurance agency, we share your information with insurance carriers and related parties only as needed to quote, place, and service your insurance coverage. We may also share information when required by law or regulation.
We do not sell your personal information.
SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
SMS / Text Messaging Terms
By providing your phone number and opting in to text communications from Lentz & White Insurance Agency, you agree to receive text messages related to your insurance quotes, policies, and service requests.
- Message frequency varies based on your interactions with us
- Message and data rates may apply
- You may opt out at any time by replying STOP to any message
- For help, reply HELP or contact our office at 608-524-3350
- Consent to receive text messages is not a condition of purchasing any product or service
Gramm-Leach-Bliley Act Notice
As an insurance agency, we are subject to federal and state privacy laws governing financial institutions, including the Gramm-Leach-Bliley Act. We collect nonpublic personal information about you from applications and forms you complete, your transactions with us and our carriers, and consumer reporting agencies where permitted (such as motor vehicle records and claims history reports). We do not disclose nonpublic personal information about current or former clients except as necessary to conduct our business or as permitted or required by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Opt out of text messages at any time by replying STOP
- Unsubscribe from marketing emails using the link in any email
- Contact us to review or update your contact information
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Lentz & White Insurance Agency Reedsburg, WI Phone: 608-524-3350